Shipping Policy

1. Overview

This Shipping Policy explains how and when merchandise purchased from Rancem Music LLC (“we,” “our,” “us”) is processed, packaged, and delivered. By placing an order through our website, you agree to the terms outlined below.

2. Order Processing

Processing Time: Orders are typically processed within 3–7 business days (excluding weekends and holidays) after payment is received.

Custom or Limited Edition Items: Processing times may vary depending on stock availability or production schedules.

Order Confirmation: Customers receive a confirmation email once an order is successfully placed. A separate email with tracking details will follow when the order has shipped.

3. Shipping Rates and Methods

Shipping rates are calculated at checkout based on destination, weight, and selected delivery service.

Rancem Music LLC may use USPS, UPS, FedEx, or other reliable carriers for domestic and international deliveries.

Expedited shipping options may be available at an additional cost.

4. Domestic Shipping (U.S.)

Estimated Delivery Time: 5–10 business days after processing.

Delivery times may vary due to carrier delays, weather conditions, or holidays.

Orders shipped within the U.S. include tracking information once dispatched.

5. International Shipping

Estimated Delivery Time: 10–21 business days after processing.

International customers are responsible for any customs fees, import duties, VAT, or local taxes that may apply in their country.

Rancem Music LLC is not responsible for customs delays or refused shipments due to unpaid import charges.

6. Tracking and Delivery Confirmation

Once shipped, you will receive a confirmation email containing your tracking number and carrier details.

Please allow up to 48 hours for tracking updates to appear in the carrier’s system.

Rancem Music LLC is not responsible for delays or non-delivery caused by incorrect shipping addresses provided by the customer.

7. Lost, Damaged, or Stolen Packages

Rancem Music LLC is not liable for packages lost or damaged in transit. However, we will assist customers in filing a claim with the carrier.

If your package arrives damaged, please contact us within 7 business days of delivery with photos of the damaged item and packaging.

For stolen packages (marked “delivered” but not received), customers should contact the local carrier and file a report.

8. Returns and Exchanges

Returns are accepted only for defective or incorrect merchandise.

All return requests must be made within 7 business days of delivery.

Items must be unworn, unused, and in original packaging to qualify for a return or exchange.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

To request a return, contact us at [Insert Contact Email] with your order number and issue details.

9. Split Shipments

If an order contains multiple items, products may be shipped separately depending on inventory availability or supplier fulfillment.
You will not be charged additional shipping fees for split shipments originating from the same order.

10. Address Accuracy

Please double-check all shipping information before submitting your order.
Rancem Music LLC is not responsible for orders lost or delayed due to incomplete or incorrect addresses.

11. Changes to This Policy

We may update this Shipping Policy periodically to reflect operational or legal changes. The updated version will include a new effective date and be posted on our website.

12. Contact Information

For shipping inquiries or assistance with an order, please contact:
Rancem Music LLC
Website: www.rancemmusic.com
Email: rancemmusic@gmail.com