Sales Policy
1. Purpose
This Sales Policy governs all transactions involving songwriting, lyric composition, ghostwriting, pre-written or pre-published works, and the sale of Rancem Music LLC merchandise, whether purchased through the website or directly from Rancem Music LLC.
2. Products and Services
Rancem Music LLC offers:
• Custom ghostwritten lyrics and songs.
• Pre-written and pre-published sample works.
• Songwriting, editing, and collaboration services.
• Licensing and exclusive ownership options.
• Official Rancem Music merchandise (including apparel, accessories, and other branded items).
• Confidential creative consulting and writing services.
All products and services are sold exclusively through Rancem Music LLC or its authorized partners.
3. Payment Terms
• Payment Methods: Accepted methods include credit/debit cards, electronic transfer, or authorized payment processors.
• Deposit Requirements: Custom songwriting or ghostwriting projects require a non-refundable deposit before commencement.
• Merchandise Payments: Merchandise purchases require full payment at the time of order.
• Currency: All prices are listed in USD unless otherwise noted.
• Refunds:
o Custom Work: Non-refundable once creative work has begun.
o Merchandise: Refunds or exchanges are only accepted for defective or damaged items upon receipt and must be requested within 7 business days of delivery.
4. Delivery and Ownership Transfer
• Creative Works: Final deliverables (lyrics, songs, or other creative works) are provided electronically once payment is received in full.
• Merchandise: Physical merchandise is shipped to the address provided at checkout. Delivery times vary based on destination and carrier.
• Ownership: Copyright or ownership of creative works transfers only after full payment is received and confirmed.
• Removal of Pre-Written Works: Upon exclusive sale or license of a pre-written song or composition, Rancem Music LLC will remove any correlated versions from websites, streaming channels, and sales listings to ensure client confidentiality and exclusivity.
5. Licensing and Exclusivity
• Exclusive License: The Client receives full ownership rights, and the work will not be resold or reused.
• Non-Exclusive License: The Client receives a limited license; Rancem Music LLC may resell or relicense the work.
• Buyout Option: Clients may purchase complete ownership rights, triggering immediate removal of all public or promotional versions.
Until full payment is received, all works remain the intellectual property of Rancem Music LLC.
6. Merchandise Policy
• Product Descriptions: We strive for accurate images and descriptions; however, variations in color or design may occur.
• Availability: Merchandise availability is subject to change without notice. Limited edition items may sell out and will not be restocked.
• Returns and Exchanges: Returns are accepted only for defective or incorrect items. Returned items must be unworn, unused, and in original packaging.
• Shipping: Rancem Music LLC is not responsible for lost or delayed shipments once handed over to the carrier but will assist customers in tracking or resolving shipping issues where possible.
• International Orders: Buyers are responsible for any customs fees, duties, or import taxes
7. Confidentiality and Non-Disclosure
All transactions involving custom works, lyrics, or compositions are confidential.
Upon exclusive purchase, Rancem Music LLC will take immediate and reasonable steps to remove any pre-released and/or related materials from public listings, ensuring ownership transfer and client privacy.
8. Client Responsibilities
Clients and customers are responsible for ensuring the accuracy of all order details (including shipping address, spelling of lyrics, and song titles).
Custom orders cannot be revised or refunded after approval and production commencement.
9. Liability
Rancem Music LLC is not liable for:
• Misuse, modification, or unauthorized distribution of purchased creative works.
• Delays or damages caused by third-party shipping services.
• Commercial performance outcomes of purchased or commissioned songs.
10. Modifications
Rancem Music LLC reserves the right to update or amend this Sales Policy at any time. Revised versions will be posted on the official website with a new effective date.
11. Governing Law
This policy is governed by the laws of the State of Arizona, and any disputes shall be subject to good-faith negotiation or binding arbitration under applicable state law.
12. Contact Information
Rancem Music LLC
Email: rancemmusic@gmail.com
Website: https://www.rancemmusic.com